Following a recent move to the area I found myself stranded on the side of the highway without warning at rush hour. My vehicle had always been regularly dealer serviced, but my extended warranty had expired 3 months prior. After a tow to the dealership, I learned that I needed a new engine at just 93K miles..and at a cost of $18K! The guys at BAM! came recommended by a friend in the industry, so I called. They agreed to take on the project, even though it required another tow and the engine was partially torn down. After full diagnostics, consultation, and careful consideration, it was agreed that they would locate a used engine with lower miles, complete a partial rebuild on it, pull the old engine, and install the "new" one. This was no small job, quite labor intensive, and fairly specialized on such a late model vehicle! They also changed ALL my fluids due to ease of access (oil, radiator, transmission, transfer case), recharged my A/C, and did a full alignment following the engine swap. Even with ALL this work : MY FINAL BILL WAS NEARLY HALF THE DEALER QUOTE !!! The BAM! shop was CLEAN, their communication CLEAR and FRIENDLY, and their work TOP TIER. The owner even followed up with me in person to make sure I was satisfied with the work and SERVICE. Who does that these days? I have owned many vehicles and worked with many shops over the years. BAM! will get my repeat business, and they deserve your business, too!
Thank you so much Michael!! I shared this with all of my staff and they were so appreciative and happy you noticed all the little things we do to set ourselves apart!!